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How to record calls on Lumia 550, Lumia 950 and Lumia 950 XL

Call Recording Windows 10 Mobile phone icon
  • On December 8, 2015

Native call recording for the new Windows 10 smartphones

Windows 10 Mobile finally includes native call recording, but the feature is currently available only for the newly released Lumia 950, 950 XL and the Lumia 550.

Microsoft has not yet confirmed whether the ability to record phone calls will be coming to some of the older Windows phones in the future. However, we believe that the feature requires firmware updates for these phones which are expected with the official Windows 10 update in December / January.

If you have one of the phones that support Call recording you should know that the feature is turned off by default. To configure the device you need to follow these steps:

  1. Open Settings → System → Phone

  2. Scroll down and find the menu ‘Choose the app you want to record calls’, and select ‘Voice Recorder’.

  3. You’ve just enabled native call recording on your phone. When you are in a call, press the ‘Record’ icon on the screen and confirm that you understand your legal responsibilities.

call recording settings windows 10 mobile

All your records are stored in a folder called ‘Recorded Calls’ in the main directory. You can access the audio files through the File Manager, using the Phone app (click on the ellipsis and then select Recorded Calls) or through the Voice Recorder app (the Phone app also leads you to the Voice recorder app).

Call recors access your recorded calls WIndows 10 mobile